CompTIA A+ Certified
Industry-standard credential covering hardware, software, networking, and troubleshooting across the major platforms.
About
Meet Derek Vigue.
Your local computer repair expert in Augusta, Maine.
A real Main-er, a real repair shop.
Digital Duct Tape Computer Repair started the way most good Main-e businesses do — because somebody couldn't find what they needed anywhere else. After more than a decade of fixing computers for friends, neighbors, small businesses, and the occasional school IT department, Derek opened the doors officially to give central Maine a repair shop that's honest, fairly priced, and actually picks up the phone.
There's no call center, no scripts, and no "we'll get back to you in 3–5 business days." When you call, you get Derek. When you drop off your machine, Derek's the one who opens it up. When you have a question, you ask the person who actually fixed it.
Photo of Derek
Workshop photo
What we work on.
Pretty much anything with a power button. We service Windows PCs, Macs, and Linux boxes, plus printers, networks, smart-home gear, and the small-business Wi-Fi setups that always seem to break on a Friday afternoon.
That said, our favorite jobs are the ones other shops won't take: the "ancient desktop that holds Mom's recipes," the small business server that runs the back office, the laptop your kid uses for school. We fix them because somebody should.
How we work
Three principles. We've held to them since day one.
Diagnose first. No charge.
Bring it in or describe the problem on the phone. We'll tell you what's wrong, what it'll cost, and whether it's worth fixing — before we touch a thing.
Explain in plain English.
No jargon, no upsell, no "your motherboard is corrupted." You'll get a clear description of the problem, the options, and the price. Then you decide.
Stand behind the work.
If something we fixed fails within 90 days, we fix it again at no charge. Period. We're a small shop, and our reputation is everything.
Credentials & trust
Real qualifications. Real insurance. No "we'll figure it out."
10+ Years Experience
Over a decade of hands-on repair — from home setups to small-business networks. We've seen (and fixed) most things twice.
Fully Insured
Your equipment is covered while it's in our care. We treat your machines like they're ours — because if you had a tape-stripped 1998 tower of family photos, you would too.
Where we work
Based in Augusta, working all over central Maine. Drop off your machine, or we'll come to you.
- Augusta
- Hallowell
- Gardiner
- Winthrop
- Waterville
- Belgrade
- Oakland
- Sidney
- Manchester
- Readfield
- Farmingdale
- Randolph
Got a question?
Call or email — Derek reads every message and usually gets back the same day.