Brought my old desktop in after the big-box store said it was “beyond repair.” Derek had it running like new in two days for half the price — and saved my business's accounting files in the process. He even transferred everything to a new SSD so the old clunker boots in under twenty seconds now.
Testimonials
What Augusta is saying.
Real customers from across central Maine. We didn't write these — they did.
Customer testimonials
Our laptop got hit with ransomware the night before my kid's first-grade photoshoot. Derek called us back within an hour, walked us through it calmly, and got every file back — including all the photos from the past year. We sleep better now, and our backup plan actually has a backup plan.
Tom and I retired last spring and wanted to get into PC gaming — everyone said to build your own. We didn't trust ourselves, so we called Derek. He came over, talked through what we actually wanted to play, gave us an honest parts list at fair prices, and built it in his shop. When he delivered it he spent an hour showing us how everything worked. No rush, no upsell.
I called Derek about setting up a new computer for my 84-year-old mother. He came to her house, set it all up, and — here's the part that got me — he sat with her for an hour afterwards teaching her the basics. No condescension, no rush. When she calls with a question now, he picks up. That's worth everything.
Our external hard drive died two weeks before our anniversary — with every wedding photo on it. I'd written them off. Derek said bring it in, no charge to look at it. He called back that evening saying he'd recovered 100% of the files. Honestly didn't think that was possible anymore. He saved our family history.
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